Privacy Policy

Last updated: January 2024

1. Introduction

At Pro Trading Platform, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this privacy policy carefully.

2. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, username, phone number
  • Account Data: Registration date, account status, subscription information
  • Trading Data: Trade history, positions, orders, analytics data
  • Technical Data: IP address, browser type, device information, cookies
  • API Data: Exchange API keys (encrypted) for trading functionality

3. How We Use Your Information

We use your information to:

  • Provide and maintain our trading services
  • Process transactions and manage subscriptions
  • Send you important updates and notifications
  • Improve our platform and user experience
  • Comply with legal obligations
  • Prevent fraud and ensure security

4. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party services for payment processing (Razorpay), hosting, and analytics
  • Exchanges: When you connect your exchange account via API
  • Legal Requirements: When required by law or in response to valid requests

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate security measures:

  • Encryption of sensitive data (API keys stored encrypted)
  • Secure HTTPS connections for all data transmission
  • Regular security audits and updates
  • Access controls and authentication requirements
  • Employee training on data protection

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Keep you logged in and remember your preferences
  • Analyze platform traffic and usage patterns
  • Improve our services and user experience
  • Provide personalized content and recommendations

You can control cookies through your browser settings.

7. Data Retention

We retain your information:

  • Account data: As long as your account is active
  • Trading data: For analytics and historical purposes
  • Transaction records: As required by law (typically 5-7 years)

You can request deletion of your account and personal data at any time.

8. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

9. Third-Party Services

Our platform uses third-party services:

  • Razorpay: Payment processing - Their privacy policy applies
  • Binance: Cryptocurrency exchange - Their privacy policy applies
  • Google OAuth: Authentication - Their privacy policy applies

We are not responsible for the privacy practices of third-party services.

10. Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Information

For questions about this Privacy Policy, please contact us:

  • Email: privacy@protrading.com
  • Phone: +1 (555) 123-4567
  • Address: 123 Trading Street, Financial District, New York, NY 10001